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Privacy Policy

Your privacy matters to us. Learn how we protect your data.

Last Updated: December 2024 8 min read GDPR Compliant
1

Introduction

Welcome to Bheem Academy ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website bheem.academy and use our educational services.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Your Privacy Matters

We are committed to transparency about how we collect, use, and protect your personal information. This policy outlines our practices and your rights.

2

Information We Collect

2.1 Personal Information

We may collect the following personal information:

  • Full name and username
  • Email address
  • Phone number
  • Date of birth (for age verification)
  • Billing and payment information
  • Profile picture (optional)
  • Educational background and learning preferences

2.2 Automatically Collected Information

When you use our services, we automatically collect:

  • Device information (browser type, operating system)
  • IP address and location data
  • Usage data (pages visited, time spent, course progress)
  • Cookies and similar tracking technologies

2.3 Information from Third Parties

If you sign in using Google OAuth or other third-party authentication services, we may receive your name, email address, and profile picture from those services.

3

How We Use Your Information

We use the collected information for the following purposes:

  • Providing Services: To create and manage your account, deliver courses, and track your learning progress
  • Communication: To send course updates, notifications, newsletters, and respond to inquiries
  • Personalization: To customize your learning experience and recommend relevant courses
  • Payment Processing: To process course purchases and subscriptions
  • Analytics: To analyze usage patterns and improve our services
  • Security: To protect against fraud, unauthorized access, and other security threats
  • Legal Compliance: To comply with applicable laws and regulations
4

Data Sharing and Disclosure

We do not sell your personal information. We may share your data with:

  • Service Providers: Third-party vendors who help us operate our platform (hosting, payment processing, email services)
  • Instructors: Course instructors may access student information for educational purposes
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you explicitly authorize us to share your information
5

Data Security

We implement industry-standard security measures to protect your personal information, including:

  • SSL/TLS encryption for data transmission
  • Secure password hashing and storage
  • Regular security audits and vulnerability assessments
  • Access controls and authentication measures
  • Secure cloud infrastructure with data backup

While we strive to protect your data, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Types of cookies we use:

  • Essential Cookies: Required for basic site functionality and authentication
  • Analytics Cookies: Help us understand how visitors use our site
  • Preference Cookies: Remember your settings and preferences
  • Marketing Cookies: Used to deliver relevant advertisements

You can control cookies through your browser settings. Disabling certain cookies may affect site functionality.

7

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your personal data
  • Correction: Update or correct inaccurate information
  • Deletion: Request deletion of your account and data
  • Data Portability: Receive your data in a portable format
  • Opt-out: Unsubscribe from marketing communications
  • Withdraw Consent: Revoke previously given consent

To exercise these rights, please contact us at privacy@bheem.academy

8

Children's Privacy

Bheem Academy offers courses for children (Kids AI programs). For users under 18 years of age:

  • Parental or guardian consent is required for registration
  • We collect minimal information necessary for educational services
  • Parents can review, update, or delete their child's information
  • We do not knowingly collect data from children without parental consent

If you believe we have collected information from a child without proper consent, please contact us immediately.

9

Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. After account deletion, we may retain certain data for legal compliance, dispute resolution, or legitimate business purposes for up to 3 years.

Course completion records may be retained longer for certification verification purposes.

10

International Data Transfers

Your data may be processed and stored in India and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

11

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date. We encourage you to review this policy periodically.

12

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please reach out to us:

Get in Touch

Our privacy team is here to help you with any questions or concerns about your data.

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